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Privacy Policy

Privacy Policy

Effective as of the 01/06/2018

This Privacy Policy reflects the obligations taken on by Manzeera Solutions under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).


This Privacy Policy shall inform you on:

  • a. The Website Privacy Practices on handling your Personal Data
  • b. Your rights as granted in light of new regulations on Privacy worldwide.

1.1 References

References in this document to:

“Service “, “Website “, “Manzeera Solutions “, “We “or “Us” mean a Data Controller in the context of Regulation (EU) 2016/679, thereinafter referred to as “GDPR”. The Service has all responsibilities of a Data Controller under the GDPR Directive. The Service is a company registered in the England and Wales Company Registry. The Service does not have a Data Protection Officer, nor is obliged to do so under the GDPR Regulations. Manzeera Solutions’ contact information may be found in the “Contact Us” section on our Website.

References to “You”, “Your” and “User” mean the person, group or other entity utilizing Manzeera Solutions. References to “Data Subject” mean Users, which are natural persons, to whom the GDPR regulation grants the appropriate rights as described in this Privacy Policy.

References to “Buyer” mean any User concluding a sale with Manzeera Solutions. References to “Third Parties” mean any person(s) or group(s) falling outside of the scope of regulation of this Privacy Policy.

“Personal Data” means any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;


1.2 Agreement

This Privacy Policy shall inform Users and Data Subjects about the scope of processing of the collected data, based on their informed consensus, fulfillment of contractual obligations entered into between the Data Subject and the Company, as well as pursuing legitimate interests of the Company in regards to processing and collection of the Personal Data. This Privacy Policy is to inform you on the Privacy Practices of the Website and its operator – the Company, while providing you with services under the Terms of Service and the individual Agreements you may enter into. This Privacy Policy shall further inform you of the rights and obligations taken on by the Company for pursuing the Company’ legitimate interests, as well as the rights and obligations in regards to processing of Personal Data that you have given your informed consented to.


1.3 Express Licensing Grant

To the extent of using the rendered services by Manzeera Solutions, the Company hereby grants you a non-exclusive and non-transferrable license to use of this Website’ content and services. This license limited to personal use, and is further limited according to any Terms or Agreement that Manzeera Solutions may stipulate with you in the future. Applicable Licensing Terms may be displayed at an accessible place or visible to you within the Website.


1.4 Abuse of the Service and state authority-issued subpoenas

While pursuing legitimate interests of the Service, Manzeera Solutions may disclose your personal information in the range which as necessary under applicable law, in connection with any current or future legal proceedings in order to constitute or defend its legal rights or positions in a civil, penal or criminal matters. The Service, on demand by state authorities and a valid document obliging the Service to disclose your information, the Service may further disclose your personal information upon such request in a range and manner prescribed by applicable law.

Manzeera Solutions has the right, but not the obligation to inquire about potential abuse and/or misbehavior of any User on the Website, and take appropriate action, without exclusion to defending its legal rights in a court of law. The Service further reserves full discretional rights as granted under the Manzeera Solutions Terms of Service.


2. Privacy Statement


2.1 Introduction

The Service cares about its Users’ privacy. This Privacy Policy shall regulate all means of collection and usage of your Personal Data that Manzeera Solutions collects and/or processes by any means. The Personal Data processed by the Manzeera Solutions will be processed lawfully, fairly and in a transparent manner in relation to you; collected or specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with the purposes stated in this Privacy Policy. The Manzeera Solutions will not process your Personal Data outside the scope of regulation in this Privacy Policy.


2.2 Your Rights

Your Personal Data is your explicit right. Therefore, in relation to the applicable regulations present, you will have the right to Complaints, Grievances and rights to be informed in case of any changes to the method in which we process you’re Personal Data, as further described below in this Privacy Policy.


2.3 Data Collection

Any Personal Data You entrust us with shall be used in a manner as described in this Privacy Policy. We may use your data for the following purposes:

  • Execution of Agreement with You (for example, if you enter into an Agreement with Manzeera Solutions, we will use your Personal Data such as your Name, Address of Residence, Contact Number, postal Address or e-mail, to contact you and to fulfill any obligation we have under such Agreement)
  • Handling and Processing your payments (for example, if the Service requires you to submit a payment, you shall be prompted to a secure server, in which you can input your billing details)
  • Providing you with access to your User Account and User Account Settings (for example, if you are a registered User on our Service, you may change certain privacy settings manually, or request from Us to do so on our Customer Support e-mail)
  • Send you occasional Newsletters or other periodic publications you have subscribed to (for example, you find our Offers interesting, and wish to be updated with new products and services that We have to offer)
  • Analyze your preferences and behavior on the Website (for example, we will know the focal points that most Users look to while they’re on the Website, the User preferences when purchasing certain services from us etc., through cookies that we further explain in this Privacy Policy)

2.4 Data Processing

Manzeera Solutions respects the privacy of its Users. The Website will not treat Personal Data in a manner, which is not in accordance with this Privacy Policy. Any information you provide, shall be provided with your prior explicit consent, and processed in accordance with the purpose, for which it was provided to the Website. You may withdraw your consent at any time, after which we shall delete all your Personal Data from our servers. If we are to provide you with certain services or products under a specific Agreement and you have withdrawn your consent from processing of such data, we will further use this data only for the purpose of fulfilling our contractual obligations towards you.


2.5 Data Usage

The Service shall use your data in order to fulfill the Service’ contractual obligations to you, pursue legitimate interests of the Service and/or State Authorities, as well as use your data in accordance with your informed consent to do so.

The Service may further use your personal data or set preferences in your User account in order to send you occasional newsletters, provided that you have expressed consent to such newsletters. Once you have subscribed from such newsletters, you may unsubscribe at any time.

The Service’ auxiliary means of financing may be targeted marketing. The Service may use some of the anonymized data collected from your user activity on the Website in order to provide you with targeted advertisements and marketing. Data collected in this way cannot disclose your identity to any third parties, as it consists of behavioral tracking mechanisms while you are using the Manzeera Solutions.

The Service cares about providing you with the best user experience. That is why the Service may use in-browser cookies, in order to, for example, log you into your account automatically. This information is stored locally on your device, and you may delete such cookies manually in your browser settings. The Service may use some analytics tools that output anonymized data we use for improving our service to you. These services, as well as their privacy practices shall be listed in section 7 at the end of this Privacy Policy.


2.5.1 Advertisements, Cookies and Clear gif notice

Certain information is gathered and stored in log files. This information includes the IP address, browser type, ISP, OS, Date and Time Stamp and Clickstream data. This information does NOT identify individual Users nor can closely distinguish Users. This information is utilized to administer the site and to track Users’ movements across the Website. Cookies are small pieces of data stored locally on the Users’ Browsers. Session ID cookies are used and utilized to maintain Users’ subscriptions and accounts. Information stored in cookies cannot closely distinguish Users. Session Cookies are utilized to improve navigation on our site. Session Cookies expire once you close your browser. Manzeera Solutions’ Website may include advertisements in various forms. Please note that Manzeera Solutions does not regulate the advertisement content policy of its Partner Websites, Software or Services. Manzeera Solutions reserves the right to use cookies and other monitoring technologies to compile anonymous statistics about its Users. Manzeera Solutions does not believe that this monitoring could lead to disclosing your identity. You can manually change your cookie preferences. Clear gifs are small graphic files embedded in a Website to track the online movements of Users. In contrast to Cookies, Clear Gifs are not stored on your computer. Manzeera Solutions does not tie online movement or Website usage data to personal information. Google AdSense is a third-party advertising service to provide you with specific targeted advertisements according to your preferences, according to your behavior and searches on the Internet. We use Google Analytics as our third-party statistic provider, which gathers certain information from User behavior on Our Website. The Service uses these tools to follow the Service’ legitimate interest, and believes that such anonymized data cannot reveal a Data Subject’ identity or otherwise be tied to a certain Data Subject. The Service uses these tools namely to introduce a better User Experience to the user, as well as provide the Service with operational information on possible likes or dislikes of Users on the Website, including User Traffic, Website focus points. Advertisements etc.


2.5.2 Newsletters and Subscriptions

If you chose to do so, you may subscribe to our Newsletters, in order to stay informed about the new products and/or service that the Service offers. Once subscribed, you may unsubscribe at any time, at which point all periodic newsletters shall further not be sent out to you. You should find the unsubscribe option directly on the Newsletter’ footer, or contact our Customer Support to be unsubscribed from this option.


2.5.3 Opt-outs

In certain aspect of usage, Users are given the opportunity to opt-out of having their personal information used for certain purposes. All further usage of your personal information provided to you by us shall be subject to your informed consent.

Your personal data is your explicit right. You may opt to deny us access or not providing us this information, manually change your privacy preferences within your User Account, or (in case such manual preferences are not available), contact the Customer Support via the provided e-mail above to opt out of certain privacy settings.


3. Content


3.1 Submissions on Manzeera Solutions

Manzeera Solutions may have included functionalities, in which Users are allowed to post submissions of any kind. For the purposes of this document, submissions shall be considered any types of text, pictures, video, sound or other multimedia files which the User is allowed to submit via the Manzeera Solutions Website. Submissions are to be added by Users submitting these text or multimedia files to the service. Upon sharing the user submission, the User submitting hereby warrants and represents that the submission is free of any legal deficits, without limitation to copyright, rights related to copyright and intellectual property rights. The User shall not use the Manzeera Solutions Website as a forum to express bigotry, racism, intolerance, anything obscene, profane, morally and ethically incorrect, libelous or defamatory towards any individual, person or group, whether they are Users of the Manzeera Solutions Website or not.

Upon sharing your user submission, you retain all proprietary rights you own or hold towards the user submission, but, for purposes of displaying the user submission in publicly available places, grant Manzeera Solutions a Universal, Worldwide, non-Exclusive, Royalty-free, Transferrable License to be used, reproduced, performed, modified, displayed and otherwise manipulate with the User Submission. These licenses granted by you in User Comments are perpetual and irrevocable. The licenses are not valid for User submissions which have or had been deleted by the Users.

The Service reserves all discretional rights as per the Terms of Service in cases that the user submission provides to be a material breach to this Policy’ or the Terms of Service’ provisions. The Service may further use the user submission as cause, evidence or supporting material in cases where the Service’ rights are violated, in order to proceed with such cases in dispute-resolving procedures or in a court of law.


4. Payment


4.1 Orders and Payment

In order to purchase a Product from Manzeera Solutions, certain personal information is required. You should expect to provide contact information (name, e-mail, address) and financial information (billing credentials). This information will be utilized in no other way than billing purposes, contact purposes or authorization, regarding submitted Orders. Upon purchasing a product from Manzeera Solutions, you may be prompted to an authorized third-party Service, in which you will be presented with a summary of your checkout, prior to proceeding with payment of your selected Products and/or Services. Manzeera Solutions utilizes Third-party credit and debit card processing processors, in order to bill you for ordered Products and/or Services.

The third party payment processors do not retain, share or store the Personal Data used in order to process your payment. Manzeera Solutions does not retain, share or store, either locally or on your User Account any Personal Data used in order to process your payments. If you choose so, you may save certain billing information on your User Account, which you can delete at any time directly in your User Account settings.


5. Security


5.1 Security Measures. Disclaimer on Safety

Manzeera Solutions follows accepted industry standards during the process of submission, transmission and acceptation of personal data. Due to the ongoing trend of internet threats, Manzeera Solutions cannot guarantee your 100% safety while using the Service. We will, however, disclose any security breach, if such a breach poses a threat to your rights, within 72 hours after becoming aware of such threat.


5.2 Customer Support Privacy

Our Customer Support team has been kept up to date with the latest and best of security and privacy practices. All Personal Data you might disclose shall be processed in order to provide you with the needed assistance by the Customer Support, and shall further be stored in so-called “Threads”, in order to give our Customer Support team a follow-up, in the case you would need further assistance from us.


6. User Rights


6.1 Rectification

The Data Subject shall have the right to obtain from the Service, without undue delay, correction of any inaccurate personal data concerning the Data Subject. Taking into account the purposes of the Personal Data Processing, the Data Subject shall have the right to have incomplete personal data completed. The Service shall communicate any rectification or erasure of personal data or restrictions of processing carried out in accordance with this section towards each recipient to whom the personal data has been disclosed, unless rendered impossible or requiring disproportionate effort. In the case the User requests it, the Service shall inform the User about the aforementioned recipients.


6.2 Deletion of Data

The User shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay from the Manzeera Solutions database, in case that: - the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed; - the personal data has been processed unlawfully; - the personal data has to be erased in order to achieve compliance with a legal obligation of a Member state to which the Manzeera Solutions is a subject; - the personal data have been collected in relation to the offer of information society services as per Article 8 of the GDPR. The Service shall communicate any rectification or erasure of personal data or restrictions of processing carried out in accordance with this section towards each recipient to whom the personal data has been disclosed, unless rendered impossible or requiring disproportionate effort. In the case the User requests it; the Service shall inform the User about the aforementioned recipients.


6.3 Restriction of Processing

The User shall have the right to obtain from the controller restriction of processing in one of the following cases: - the accuracy of the personal data is contested by the User, for a period enabling the controller to verify the accuracy of the personal data; - the processing is unlawful and the User opposes the erasure of the personal data and requests the restriction of their use instead; - the controller no longer needs the personal data for the purposes of the processing, but they are required by the User for the establishment, exercise or defense of legal claims; - the User has objected to processing in accordance to Article 21 of the GDPR. The Service shall communicate any rectification or erasure of personal data or restrictions of processing carried out in accordance with this section towards each recipient to whom the personal data has been disclosed, unless rendered impossible or requiring disproportionate effort. In the case the User requests it; the Service shall inform the User about the aforementioned recipients.


6.4 Objections

The User may object to the processing of personal data concerning him or her which is based on pursuing legitimate interests by the Service or sharing of Personal Data based on a state-issued subpoena.

In cases involving marketing, the User may object to at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where the User objects to processing for direct marketing purposes, the personal data shall no longer is processed for such purposes. Objections may be sent directly to the Service’ Customer Support e-mail address.


6.5 Complaint

Pursuant to the GDPR regulation, the User may lodge a complaint directly to the Manzeera Solutions, at the Customer Support’ e-mail address, or lodge a complaint with the appropriate Supervisory Authority the Website is subject to. If you are not sure on to where to address your complaint to the Supervisory Authority, contact us in order to find out more information.


7. Miscallenous


7.1 Jurisdiction

The unenforceability of any of the Provisions as stated in this Privacy Policy under applicable law shall not affect the enforceability of any other provision of this Agreement.

The Parties agree to designate applicable law as seen fit in case-to-case basis in accordance with Articles 3 and 4 of Regulation Rome I. For the purposes of the validity, performance, conclusion and termination of this Agreement, the parties designate U.K. law as the applicable law for any disputes arising out of the aforementioned.

In accordance to the explicit prorogation clause as set forth in Regulation Brussels I Bis, U.K. competent courts and court instances in accordance with U.K. Codes of Civil Procedure shall be used to resolve any dispute, provided that such a dispute shall be processed in a court of law

No terms set forth herein are constructed in any way or manner in order to limit or otherwise obstruct consumer protection rights. If any such clause exists and is contrary to applicable national or Community law, it shall not affect the enforceability of the remainder of this document.


7.2 Indemnification

You hereby agree to indemnify and hold Manzeera Solutions, it’ owner Company, Representatives and Partners harmless from and against any loss, cost, damage and expense, including but not limited to: attorneys' fees and court costs, arising directly or indirectly from Your use of the Manzeera Solutions’ Website, software or services and/or Your breach of any representation, warranty or restriction contained in this agreement.


7.3 Continuity

Manzeera Solutions may suspend or discontinue any portion of the whole Service with or without previous notice.

Manzeera Solutions may suspend Your access to the Website, provided that a breach under the Website’ Terms of Service has been grounds for termination of Agreement with you

Every older version of these documents is superseded with the issuing of a renewed version. In case of change of Privacy Policy, we may notify you on our Website and via e-mail. The Service reserves the right to not issue an explanation in the case of modification of these Documents.


7.4 Ascent

These Terms, along with all supplemental documents you have expressed your consent to, without limitation to conclusive means of acceptance, are to be regarded as a single, legally-binding contract between you and Manzeera Solutions.


7.5 Agreement

This Privacy policy reflects the policy of Manzeera Solutions in regards to your usage and privacy practices of this Website. They are further intended to inform Manzeera Solutions’ Users of the possible results of breaches of these Terms, in regards to using this Website, Software and/or Services. If you have any questions, do not hesitate to contact us via e-mail, post, or telephone